Each piece is made to order through our studio. For this reason, all sales are final.

If your artwork arrives damaged or is lost in transit, please contact us within 48 hours of delivery at info@rayartcollective.com.

To process a damage claim, we require clear photographs of:

  • The damaged artwork
  • The packaging and shipping box
  • The shipping label

Once documentation is received, we will review the claim and resolve the issue promptly.

If you have any questions prior to purchase, we are happy to assist.

Each piece is made to order through our studio. For this reason, all sales are final.

If your artwork arrives damaged or is lost in transit, please contact us within 48 hours of delivery at info@rayartcollective.com.

To process a damage claim, we require clear photographs of:

  • The damaged artwork
  • The packaging and shipping box
  • The shipping label

Once documentation is received, we will review the claim and resolve the issue promptly.

If you have any questions prior to purchase, we are happy to assist.